Contact
Reach the editors who maintain this LBank login guide. This inbox is not LBank exchange support. Frozen accounts, stuck withdrawals, and KYC backlogs must be handled inside your verified LBank session.
Address & phone
LBank Login Guide
42 Finsbury SquareLondon, England EC2A 1PX
United Kingdom
Phone: +44 20 8012 3456
Publisher contact for this guide site — not official LBank trading support.
Before you write, skim the FAQ. Clock drift, VPN hopping, and aggressive ad blockers cause more “login broken” reports than real outages. The home guide walks through local checks first.
We can help with
- Copy errors, broken anchors, or outdated LBank UI descriptions on this site
- Accessibility improvements: contrast, heading order, keyboard navigation
- Responsible disclosure about this website’s hosting, build, or configuration
- Clarifying our independence from LBank corporate communications
What we cannot do
We do not reset passwords, remove withdrawal holds, approve KYC, or confirm whether a Telegram account belongs to LBank staff. Anyone who claims they can do that through this website is running a scam. Report it and use in-app support only.
Please include
- The full page URL and the section heading you are referencing
- Browser and operating system; note if privacy extensions are active
- Whether a clean browser profile reproduces the issue
- For factual corrections: a URL to LBank’s own help article
A useful message sounds like: “FAQ still describes voice OTP fallback, but my tier only shows email.” Vague “login broken” notes slow everyone down.
Security disclosure
Report vulnerabilities in this site with reproducible steps and your timezone. Do not publish exploit details publicly before we acknowledge receipt.
Phishing domains impersonating LBank should go to registrar abuse desks and the exchange’s published abuse contact—not only here. Include the URL, the date you saw it, and whether the page asked for a recovery phrase.
Response time
Small editorial teams may reply weekly, not hourly. Urgent fund movement requires LBank support inside the app you opened yourself.
Background: About · Rules: Terms · Deep reading: Blog.
About the address block
The NAP listing identifies whoever operates this guide. It is not a walk-in LBank branch unless your operator configured it that way on purpose.
For trading account issues after LBank sign in, use in-app support. For mistakes in our guide text, cite the home guide section and the official LBank help article you believe we misquoted.
Further reading
More context: Blog · Guide anchor · Reader stories.